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Privacy Policy

Last Updated: June 1, 2023

At Explore Canada, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with our policies and practices, please do not use our website.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Subscribe to our newsletter
  • Fill out contact forms
  • Register for events or promotions
  • Provide feedback or testimonials
  • Correspond with us via email or other means

This information may include:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Travel preferences and interests

1.2 Information Automatically Collected

When you visit our website, certain information may be automatically collected, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referral source
  • Length of visit, page views, and website navigation paths
  • Time and date of your visit
  • Other diagnostic data

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information about our use of cookies, please see our Cookie Policy.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website offerings
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you directly or through our partners, including for customer service, updates, and other information relating to the website
  • Send you marketing and promotional communications (with your consent where required by law)
  • Process your transactions
  • Find and prevent fraud
  • Address your inquiries and respond to your requests

3. Disclosure of Your Information

We may share information we have collected in certain situations. Your information may be disclosed as follows:

3.1 With Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

3.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

3.4 To Protect Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person or as evidence in litigation.

3.5 With Your Consent

We may share your personal information with third parties when you have given us your consent to do so.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that no security measures are perfect or impenetrable. We cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • The right to access the personal information we have about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to request restriction of processing your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

8. Third-Party Websites

Our website may contain links to third-party websites and services that are not owned or controlled by Explore Canada. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any websites you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: [email protected]
  • Phone: +1 (416) 555-7890
  • Address: 123 Maple Street, Toronto, ON M5V 2H1, Canada
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